TRAVELLER SUPPORT SERVICES
We pride ourselves on providing a reliable 24-hour Emergency Service which is available 365 days a year and deals with any type of emergency. We realise that travellers do not like call centres, our emergency number is manned by our own in-house emergency travel team who will not transfer travellers’ calls anywhere, but will deal with the emergency themselves on the spot. Our consultants have all the necessary tools to provide seamless assistance that exceed our clients’ expectations.
- EMERGENCY SERVICES
Emergency Travel Service
Traveller’s profiles are captured online to ensure automated application and monitoring.
Duma Travel’s clients have access to Help Desk facilities at all major airports.