SUPPORT SERVICES

FINANCIAL & ADMINISTRATIVE PROCESS

Payment method
In today’s economy all businesses are under pressure to cut costs and to enhance cash flow. For this reason we recommend that clients use Lodged card facilities.

Lodged card reconsiliation
Duma Travel reconciles the Lodged Card weekly and provides access to electronic copies of documents.   

Booking and authorisation procedure

Quotes are provided. No travel request from a traveller would be finalized without receipt of a duly authorized travel order.

Account reconciliation

Our robust document management system enables us to keep all travel related documents together. We reconcile client accounts on a regular basis. Our Finance Relationship Manager hand delivers the invoices, verifies all and get the client’s representative to sign receipt.

Bill back

Duma Travel offers a full bill back facility to clients.