POPIA Compliance
Duma Travel News is committed to protecting your personal information in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA), South Africa’s primary data protection law. This page explains how POPIA applies to our website and how you can exercise your rights under the law.
Scope and Applicability
Although Duma Travel News does not require user registration or maintain a database of personal information, we may collect limited personal data automatically through website analytics, server logs, and cookies. This includes IP addresses, browser types, and usage patterns. POPIA applies to this limited processing as we act as a responsible party under the Act.
Your Rights Under POPIA
Under POPIA, you have the following rights regarding your personal information:
- Right to access: Request confirmation of whether we hold your personal information and to receive a copy.
- Right to correction: Request correction of inaccurate, irrelevant, excessive, or out-of-date information.
- Right to deletion: Request deletion of your personal information when it is no longer necessary for the purpose it was collected.
- Right to object: Object to the processing of your personal information, including for direct marketing or profiling.
- Right to data portability: Request your personal information in a structured, commonly used format where technically feasible.
How We Comply
We ensure compliance with POPIA by:
- Limiting data collection to only what is necessary for website functionality and analytics.
- Using anonymized data wherever possible.
- Implementing technical and organizational measures to protect data from unauthorized access.
- Not retaining personal information longer than necessary.
- Regularly reviewing our data handling practices.
Data We Process
Under POPIA, the personal information we may process includes:
- IP addresses
- Browser and device information
- Pages visited and time spent on site
- Cookie identifiers (if used for analytics)
We do not collect names, email addresses, phone numbers, or any other directly identifiable information unless voluntarily provided via our contact form.
Legal Basis for Processing
Our processing of personal information is based on our legitimate interest in providing an informative, functional website and understanding audience behavior to improve content delivery. We do not process sensitive personal information as defined by POPIA.
How to Exercise Your Rights
To exercise any of your rights under POPIA, please contact us via email at [email protected]. In your message, please:
- State your request clearly (e.g., access, correction, deletion)
- Provide sufficient information to identify yourself (e.g., IP address used, date of access)
- Include your name and contact details for our response
We may ask for additional information to verify your identity before fulfilling your request.
Response Timeframes
We will respond to your request within 20 business days, as required by POPIA. If we need additional time, we will notify you in writing with the reason for the delay.
No Discrimination Policy
We will not deny you access to our content, charge you different rates, or provide you with a different level of service because you exercised your rights under POPIA.
Updates and Changes
We may update this compliance page from time to time to reflect changes in our practices or legal requirements. The most current version will always be posted here with an updated effective date.
Contact Information
If you have any questions, concerns, or complaints regarding our compliance with POPIA, please contact our responsible party:
Jasper Wellington
38 Walmer Road
Rondebosch
Cape Town
7700
South Africa
Email: [email protected]
You also have the right to lodge a complaint with the Information Regulator of South Africa at www.justice.gov.za/inforeg/.
